Delivery Options
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All in stock items ordered before 1.00pm will be dispatched the same day (except weekend & bank holidays) . Special orders, bespoke workshop adapted products or locks requiring extra keys may be delayed if workshops are busy and will be dispatched when ready.
Delivery Prices
Pricing for all relevant postage options is shown in basket/checkout prior to ordering.
Royal Mail First Class Post
First class 24 orders are usually attempted within 1-2 working days, however delays are possible and on rare occasions can take up to 10 working days (2-3 days NI & Scottish Highlands) . Please note that next day delivery is not guaranteed by selecting this delivery option. No proof of delivery is available with this delivery option (Current Royal Mail statistics show 79% of deliveries using this option are made next day)
Royal Mail Tracked Post
Royal Mail Tracked orders are usually attempted within 1-2 working days with order tracking, however delays are possible and on rare occasions can take up to 10 working days. (2-3 days NI & Scottish Highlands) Please note that next day delivery is not guaranteed by selecting this delivery option. Please include your mobile number on your order as this will be required to enable Royal Mail to provide tracking information to you. (Current Royal Mail statistics show 79% of deliveries using this option are made next day)
Royal Mail Tracked & Signed Post
As Tracked option but a signature will be required on delivery. (Recommended for sensitive/security items)
Dpd Tracked/Signed
Dpd parcels are usually attempted the next working day. Please include your mobile number on your order as this will be required to enable Dpd to inform you of your designated 1 hour delivery time slot via SMS message on the morning following dispatch. Your delivery can be amended by yourself to a neighbours house/alternative or safe place if required.
Please note that next day delivery is not guaranteed by selecting this delivery option - Currently Dpd statistics show 94% of deliveries using this option are made next day.
Fedex/DHL Delivery
This free backup upgrade is used if/when service is affected by non-collection or system issues with Royal Mail or Dpd courier services.
Incorrect Delivery Details
Redirect/return charges will be made if the delivery details given are incorrect. Please ensure that the delivery address entered is correct to avoid order loss or additional charges made by the courier.